Care advice & Complaints

Care advice (Gdoes not apply to the Waterproof collection)

  • Please store the jewelery in the supplied silk bag/box when you are not using it.
  • Avoid contact with water, chemicals such as perfume, skin cream and hairspray.
  • Do not store jewelry in the bathroom or other damp area.
  • Remove your jewelry when sleeping, sunbathing, showering, or playing sports.
  • Wait until you are completely dry before putting on the jewelry after showering, bathing or after applying oil.
  • Please note that if you take any medication or dietary supplements, this can affect the jewelery based on what the body excretes.
  • Wipe your jewelry after each use to remove dirt, make-up, salts, sebum, exhaust gases, etc.

If your item has a defect that is within the scope of a warranty claim, you can create a complaint case by selecting "Complaint" here! 

Looking for warranty information? - Read here!