Care advice & Complaints

Care advice (Gdoes not apply to the Waterproof collection)

• Please store the jewelery in the supplied silk bag/box when you are not using it.
• Avoid contact with water, chemicals such as perfume, skin cream and hairspray.
  
• Do not store jewelry in the bathroom or other damp area.
• Remove your jewelry when sleeping, sunbathing, showering, or playing sports.
• Wait until you are completely dry before putting on the jewelry after showering, bathing or after applying oil.
• Please note that if you take any medication or dietary supplements, this can affect the jewelery based on what the body excretes.
• Wipe your jewelry after each use to remove dirt, make-up, salts, sebum, exhaust gases, etc.

If your item has a defect that is within the scope of a warranty claim, you can create a complaint case by selecting "Complaint" here! 

Looking for warranty information? - Read here!