Shipping Policy

Orders placed before 10.30 are sent the same day.

Sweden Standard (2-5 business days)
Sweden Express (1-2 business days)
Europe Standard (2-7 business days)
Europe Express (2-3 business days)
US Standard (5-10 business days)
US Express (3-5 business days)
Others Standard (5-14 business days)
Others Express (3-7 business days)

Shipping costs are reported before you confirm the purchase. 
Please note all orders outside European Union might be subject for fees, taxes and duties.
These are of sole responsibility for the customer.

If you have not received the package within the agreed delivery time, please contact with your order number.

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

For packages that are not cashed at your post office within 14 days, Mockberg reserves the right to charge you a handling fee of 15 € to cover return shipping and freight companies' administrative costs.

For further questions, don’t hesitate to contact us at