Shipping Policy

Orders placed before 11.00 are sent the same day.

Sweden Standard (2-5 business days)
Sweden Express (1-2 business days)
Europe Express (2-3 business days)
Europe Standard (2-7 business days)
US Express (3-5 business days) 
US Standard (5-10 business days)
Others Express (3-7 business days)
Others Standard (5-14 business days)

Shipping costs and payment fees are reported before you confirm the purchase. Mockberg pays for customs duties.

If you have not received the package within the agreed delivery time, please contact with your order number.

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

For packages that are not cashed at your post office within 14 days, Mockberg reserves the right to charge you a handling fee of 15 € to cover return shipping and freight companies' administrative costs.

For further questions, don’t hesitate to contact us at