Vattentålig

DURABILITY AND MATERIALS

All packaging that you receive a Mockberg product in is FSC-certified and comes from Denmark. Mockberg takes responsibility for a sustainable world and has engaged in responsible production and consumption. We also have a policy where we work towards not contributing any waste. When you buy a product from Mockberg, you choose a product that has been created with love and responsibility.

Warranty Information

We have a two-year international warranty for manufacturing and material defects.
Read more about warranty and maintenance advice

Questions and answers about products

Does Mockberg's jewelery or watches cause nickel allergy?
No, but if you are very allergic, we do not recommend buying any metal jewelery.

How to shorten Mesh watches?
Step 1 Use a screwdriver or equivalent to loosen the lock.
Step 2 Slide the lock to adjust the length.
Step 3 Slide the lock back to secure the lock.

How do I shorten link clocks?
All link watches need to be adjusted to fit your particular wrist.
We recommend that you visit a watch dealer and ask them to help you shorten the strap.
Please note that Mockberg does not bear that cost.
If you want to do it yourself, you can buy an shortening tool here: https://www.clasohlson.com/se/Kortningsverktyg-f%C3%B6r-metallarmband/p/Pr444036000

How do you take care of your Mockberg jewelry?

-Please store the jewelery in the enclosed silk bag / box when not in use.
-Avoid contact with water, chemicals such as perfume, skin cream and hair spray.
Do not store jewelery in the bathroom or other damp space. -Remove your jewelry when you sleep, sunbathe, shower, or play sports.
-Wait until you are completely dry before putting on the jewelry after showering, bathing or after you have lubricated yourself.
-Note that if you eat any medicine or dietary supplement, this can affect the jewelry based on what the body excretes.
-Wipe your jewelry after each use to get rid of dirt, makeup, salts, sebum, exhaust fumes etc.

I am an Influencer, who do I send my collaboration request to?
Contact us here and we will make sure that you end up with the right person!

Is it free return?
Yes, read more about it here !

Can I buy watch bracelets that fit my watch?
Yes, you can order bands on our website under the category watch bracelets .
If you do not know which bracelet that fits your watch, you are welcome to ask us . We have updated the designs over the years, if you have an older watch, you can therefore need a special band.

Reviews

Thin diamond necklace gold

$37

Fast delivery

24 month warranty

Easy returns

Guarantee

DETAILS ABOUT THE WARRANTY

WATER RESISTANT JEWELRY

What does the lifetime warranty on the gold color cover?

The guarantee covers that the gold color of your jewelery has disappeared.

What is not covered by the lifetime warranty on the gold color?

Warranty does not cover loose stones, lost enamel, pearls, shells, pearls or other embellishments. In addition, damage caused by wear or scratches is not covered by the warranty. The jewelry is water-resistant, but not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.

Does waterproof jewelry darken over time?

Yes, the jewelry may darken over time. Darkening of the color is not covered by the lifetime warranty.

What do I need to claim the Lifetime Paint Warranty?

You need to save the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can complain via this link: Create a return

Anything else I should know about the waterproof jewelry?

The jewelery is water-resistant, but not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.

OTHER JEWELRY COLLECTIONS:

Are the other pieces of jewelry that are not water resistant covered by any warranty?

Yes, other jewelery that is not water resistant is covered by a production guarantee.

The production warranty covers all production and material defects for a period of 1 year from the delivery date of the order.

How do I claim my warranty?

OUR WATCHES:

Are the watches covered by any warranty?

Yes, all watches are covered by a production warranty. The production warranty covers all production and material defects for a period of 2 years from the delivery date of the order.