Guarantee
DETAILS ABOUT THE WARRANTY
WATER RESISTANT JEWELRY
What does the lifetime warranty on the gold color cover?
The guarantee covers that the gold color of your jewelery has disappeared.
What is not covered by the lifetime warranty on the gold color?
Warranty does not cover loose stones, lost enamel, pearls, shells, pearls or other embellishments. In addition, damage caused by wear or scratches is not covered by the warranty. The jewelry is water-resistant, but not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.
Does waterproof jewelry darken over time?
Yes, the jewelry may darken over time. Darkening of the color is not covered by the lifetime warranty.
What do I need to claim the Lifetime Paint Warranty?
You need to save the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can complain via this link: Create a return
Anything else I should know about the waterproof jewelry?
The jewelery is water-resistant, but not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.
OTHER JEWELRY COLLECTIONS:
Are the other pieces of jewelry that are not water resistant covered by any warranty?
Yes, other jewelery that is not water resistant is covered by a production guarantee.
The production warranty covers all production and material defects for a period of 1 year from the delivery date of the order.
How do I claim my warranty?
You need to save the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can complain via this link: Create a return
Are the watches covered by any warranty?
Yes, all watches are covered by a production warranty. The production warranty covers all production and material defects for a period of 2 years from the delivery date of the order.
How do I claim my warranty?
You need to save the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can complain via this link: Create a return
