Questions and answers about products

Ring Size Guide

How to measure your ring size

 

Do Mockberg's jewelry or watches cause a nickel allergy?
No, but if you are very allergic, we do not recommend you to buy any metal jewelry.

How to shorten Mesh watches?
Step 1 Use a screwdriver or equivalent to loosen the lock.
Step 2 Slide the lock to adjust the length.
Step 3 Slide the lock back to attach the lock.

How do I shorten link clocks?
All link watches need to be adjusted to fit your particular wrist.
We recommend that you visit a watch retailer and ask them to help you shorten the strap.
Please note that Mockberg does not cover that cost.
If you want to do it yourself, you can buy a shortening tool here: https://www.clasohlson.com/se/Kortningsverktyg-f%C3%B6r-metallarmband/p/Pr444036000

How do you take care of your Mockberg jewellery?

-Please store the jewelry in the supplied silk bag/box when you are not using it.
-Avoid contact with water (not water-resistant jewelry), chemicals such as perfume, skin cream, and hairspray.
-Do not store jewelry in the bathroom or other damp place.
-Remove your jewelry when sleeping, sunbathing, showering, or playing sports (not waterproof jewelry)
-Wait until you are completely dry before putting on your jewelry after showering, bathing, or after you smeared yourself (non-water-resistant jewellery)
-Note that if you take any medicine or dietary supplements, this can affect the jewelery based on what the body excretes.
-Wipe your jewelry after each use to remove dirt, make-up, salts, sebum, exhaust gases, etc.
- The jewelry is not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.

What does 3 ATM mean?

3 ATM on a watch stands for three atmospheres, which translates to basic protection against accidental splashes, rain, and handwashing, but not for swimming or diving.

What does 10 ATM mean?

10 ATM means a watch is water-resistant up to 100 meters, making it suitable for swimming, snorkeling, and recreational diving.

Can I buy watch bands to match my watch?
Mesh and link bracelets can order bands on our website under the category watch bands. If you need a leather bracelet for your watch, please contact one of our dealers. https://mockberg.com/pages/store-locator