Shipping Policy

Express orders need to be confirmed before 10.30am to be dispatched the same day.

Before you accept the purchase, you will see different shipping options.
You need to choose which shipping option you want to use before confirming the purchase.
For pre-orders, the delivery time will not be correct, see the product page for information on delivery time.

Please note that for orders outside the EU, fees, taxes or customs duties may be added afterwards. This is not the responsibility of Mockberg, but is charged to the customer.

If you have not received the package within the agreed delivery time, contact med your order number.

If the product is lost on the way to you or if you notice upon receiving the product that the product has been damaged during transport, you must report this to us immediately.

For packages that have not been picked up at the delivery point on time, Mockberg reserves the right to charge you a handling fee of 150 sek, to cover return shipping and administrative costs.

For further questions, please do not hesitate to contact us at